Patients with Direct Access tend to Address Concerns Right Away

Have you ever put off contacting your doctor about something that was concerning you because of the “hassle factor” of dealing with their office? Do you often have to choose between waiting long periods of time to see your personal provider or settling for seeing a provider you don’t know?

When you can see your own doctor when you need care, you get better care because you are working with someone who knows you and your health history. When you have access to information or medical care for any concern you may have, you get better care because you can address concerns in real time and possibly avoid more serious conditions as time passes.

Direct Communication with Your Provider

When you need medical care, you should be able to call, text or email your own provider – and get a personal response within reasonable time. With KAYA HEALTH, you have direct communication access with your own provider.

Why Does Access Matter?

The earlier a patient seeks care, the better the outcome. Patients who have direct access to their own provider tend to seek care more quickly than patients who have to negotiate the labyrinth of a traditional medical practice. Issues that could potentially evolve into serious health challenges are identified and treated early, preventing further complications and specialty referrals.

Here When You Need Us

Our commitment to our member-patients is to be available to them when they need us. Each patient has their provider’s personal phone number and email so they can email, call and text when they have a question or need to be seen.

The sooner a patient seeks care for something that’s bothering them, the sooner the provider can address the issue, and the better the outcome. And, for patients who have chronic conditions, having direct and personal access allows them to have peace of mind because they have a provider who knows them and who is accessible and available.